About Us

Your trusted Family Tree Maker support partner with over 35 years of experience

Who We Are

We are a team of certified specialists who offer technical help for all computer brands. We are a one-on-one support provider for Family Tree Maker and have no affiliation with any other brands. We mostly deal with difficulties involving software. For knowing more about us you can visit our site.

Our Mission

Our mission is to provide the best possible technical support for Family Tree Maker users worldwide. We understand that your family history is precious, and we're committed to helping you preserve it. With over 35 years of experience, we have helped millions of users build and maintain their family trees.

Why Choose Us?

  • Certified Specialists - Our team consists of certified professionals with years of experience in genealogy software.
  • 24/7 Availability - We are available around the clock to assist you with any technical issues.
  • No Affiliation - We are an independent support provider with no ties to any brand, ensuring unbiased assistance.
  • Data Protection - We work under the US Data Protection Act, ensuring your information is safe and secure.
  • Fast Resolution - Our team diagnoses and fixes issues quickly, minimizing downtime.

Safe Remote Access

Yes, it's risk-free. We access your computer using Login software, which is a one-time access. While we fix your problems, you may see us working on your computer. We work under the US Data Protection Act.

Fast Resolution

As soon as you allow our customer support team to diagnose the issue, they inform you of the time and cost involved. You will not be charged if you have already used our services.

How to Get Support

We offer multiple ways to get support for Family Tree Maker. You can contact us via email, use our free chat support, or request premium remote support for complex issues. Our team is available 24/7 to assist you.

What Our Customers Say

"Family Tree Maker Help saved my family tree when I thought I lost everything. Their remote support team was amazing!"

— Sarah J., Professional Genealogist

"I've been using Family Tree Maker for 10 years and their support team has always been there when I needed help."

— Michael R., Family Historian

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