Find answers to the most common questions about Family Tree Maker 2024
🆕 2024 Version
💡 35+ FAQs
1. When was FTM 2024 released?
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Family Tree Maker 2024 was launched on May 10, 2025.
2. How to download FTM 2024?
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You can download Family Tree Maker 2024 from our
Download Center. Make sure to back up your existing trees before installing.
3. Was the pre-order for FTM 2024 a scam?
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No, the pre-order was not a scam. Software MacKiev is a legitimate company with over 35 years of history. All pre-orders will be fulfilled as promised.
4. Is Family Tree Maker free?
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Family Tree Maker is a paid software. The full digital download costs around $79.95 for new users. However, upgrade discounts are available for existing users starting at $29.95.
5. What is the latest version of Family Tree Maker?
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The latest version is Family Tree Maker 2024 (version 25.0.2). It includes new features like TreeVault, Connect Workspace, and AlbumWALK.
6. Can I still get a discount on an upgrade to FTM 2024?
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Yes! You can find the best available upgrade discount by visiting our
pricing page. Upgrades from FTM 2019 cost around $29.95.
7. Do I need to have a previous version installed to upgrade to FTM 2024?
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No. Family Tree Maker 2024 is a standalone program that does not require a previous version in order to be installed.
8. Can I remove my previous version after installing FTM 2024?
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Yes. Once you've successfully installed FTM 2024, you can safely uninstall your old version. Your tree files will remain intact.
9. What are the system requirements for FTM 2024?
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Windows: Windows 10 (64-bit) or later including Windows 11, 900 MB disk space, 2 GB RAM (4 GB recommended). Mac: macOS Big Sur (11) or later, 950 MB disk space, 4 GB RAM (8 GB recommended).
10. Does FTM 2024 work on Windows 11?
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Yes, Family Tree Maker 2024 is fully compatible with Windows 11.
11. Does FTM 2024 work on macOS Sequoia?
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Yes, Family Tree Maker 2024 supports macOS Big Sur (11) and later, including macOS Sequoia (15.0).
12. Does FTM 2024 work on Windows 7 or 8?
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Family Tree Maker 2024 requires Windows 10 (64-bit) or later. Older versions like Windows 7 and 8 are not supported.
13. Is there a mobile app for Family Tree Maker?
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Yes! Family Tree Maker Connect 2.0 is available for both iOS and Android devices. It requires iOS 15 or later, or Android 7.0 and up.
14. Where can I get the Family Tree Maker Connect mobile app?
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You can download FTM Connect 2.0 from Google Play for Android or the iOS App Store for Apple devices.
15. What is TreeVault and how does it work?
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TreeVault is a cloud service that automatically backs up your family tree and allows you to view changes in real time on your smartphone or tablet. FTM 2024 includes a FREE TreeVault subscription.
16. How do I set up TreeVault in FTM 2024?
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If you've used TreeVault with FTM 2019, just open your Source Tree in FTM 2024 and it will automatically convert and link to your Antenna Tree. For first-time users, step-by-step instructions are available.
17. How much does TreeVault cost after the free trial?
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TreeVault subscriptions start at $1.99 per month (billed monthly) or $1.50 per month when billed annually for the Base Plan (data only). Media Plus plans start at $3.99/month or $2/month annually.
18. What is Turn Back Time 5000?
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Turn Back Time 5000 allows you to roll back up to 5000 changes with a single click. Every change is recorded in the change log, giving you the ability to fix mistakes made weeks ago.
19. What is Connect Workspace?
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Connect Workspace is a feature that allows you to share your family tree with relatives and collaborate on research. They can add Relative Hint™ sticky notes to fact-check your tree.
20. What is AlbumWALK?
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AlbumWALK is a mobile app that lets you create interactive talking photos. You can record memories and embed them in photos using tap-talk technology. Coming soon in a free FTM 2024 update.
21. What is Easy on the Eyes?
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Easy on the Eyes enlarges areas of the People workspace while you are working in them and then puts them back to normal size. It's designed to reduce eye strain.
22. What are Photo Darkroom Tools?
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Photo Darkroom Tools help you restore old family photos with advanced repair tools including cropping, dust removal, and scratch repair. The original photo is always saved unchanged.
23. What is Co-Pilot 2024?
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Co-Pilot 2024 offers a brief diagnostic test a few days after installation and provides personalized help with TreeVault, Connect Workspace, and AlbumWALK setup. It's free and completely optional.
24. Is there a Companion Guide for FTM 2024?
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Yes! A digital PDF Companion Guide is available in the Help menu within FTM 2024. A printed version is also available for pre-order.
25. When will the printed Companion Guide be available?
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US production is complete and books are shipping. International printing is in progress and expected to begin shipping soon.
26. Is Family Book Creator compatible with FTM 2024?
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Yes, the latest release of Family Book Creator 2019 is compatible with FTM 2024. If you have issues, go to Help > Check for Updates in FBC 2019.
27. Is Charting Companion compatible with FTM 2024?
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Yes, the current release of Charting Companion 8 is compatible with FTM 2024.
28. Do I need a Family Pack license?
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Only if: a) there's more than one computer in your home, AND b) there's more than one FTM 2024 user there. If you're the only user, you can install on both desktop and laptop without a Family Pack.
29. I have a Family Pack license for a previous edition. Do I need a new one?
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Yes, if you want to install and use FTM 2024 on all computers in your home, you need a new Family Pack license for FTM 2024.
30. How do I transfer my tree files into FTM 2024?
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If upgrading from FTM 2019 or 2017, your trees will show up in the Plan workspace automatically. Otherwise, you can Import an Existing Tree or go to File > Restore to open a backup.
31. Should I back up before installing FTM 2024?
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Yes! If you're not using TreeVault, it's a best practice to make fresh full backups of your trees before upgrading to any new edition.
32. Can I sync FTM 2024 with Ancestry?
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Yes! FTM 2017, FTM 2019, and FTM 2024 are the only editions whose trees can sync with an Ancestry online tree. You can sync to both your laptop and desktop at the same time.